Monday, December 28
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About 99main and What We Offer
99main Internet Services is a Norwich, Connecticut based Internet Service Provider, established in 1996. It is our mission to provide fast, reliable and affordable Internet access and technical support to home and business users across Connecticut. If you need more from your ISP, call us today - we do it all! Internet Access, Domain Hosting, E-mail Services, Spam Filtering, Business Class Connections (T1's / Fiber) and Technical Support. We continue to grow by offering solid local service and tech support with no gimmicks, no hidden requirements and no long term contracts. 99main does not "re-sell" services from another provider - we are a local company and the network and bandwidth are our own. We support all operating systems (Windows, Mac, Unix) and any browser or SMTP/POP3 E-mail program you choose. We have dedicated servers for WWW (domain hosting), DNS, E-mail & Spam Filtering, FTP and Usenet News. What does all this mean for your home or business? Better throughput, faster speeds, fewer dropped connections and the best tech support in the area! To find out more about our services, see our Account Options.
 
News
2009 Tuesday, December 22 - Security Threats in 2010: The Good Guys vs. The Bad Guys
Computer security threats in 2010 will most certainly rise, and users must take precautions, be wary and stay savvy in order to remain protected against "the bad guys". There is a great article on MSNBC's Red Tape Chronicles that is worth reading and it just might help keep you safe from many of the threats out there. You can access the article at MSNBC here.

2009 Wednesday, December 2 - 10 Ways to Spot an E-mail Scam
There is a very good article published on www.Switched.com that talks about E-mail Scams and Phishing attempts and how to avoid them. The article is a good read and will help you learn how to spot the scams that may get through to your Inbox. You can read the entire article at the Switched web site here.

2009 Thursday, November 12 - 99main Dial-up Customers: New Dialing Procedure Effective November 14, 2009
A new dialing protocol will take effect on November 14, 2009. That is the date when the new 10-digit dialing procedure will be required for local telephone calls to be completed. This is a change that has been put in place by AT&T for all telephone subscribers in Connecticut. In order to place a local call, the appropriate area code plus the seven-digit telephone number will be necessary to complete the call. The effect of this change is that all customers of 99main that use our 56K dial-up service will need to reconfigure the dialing properties on their computers to include the appropriate area code. For example, if you are a dial-up customer and you have been using the number 373-9999 to complete your connection to our network, you will now need to include the area code, so that your computer dials 860-373-9999 instead. This change in your dialing properties must be completed by November 14, 2009. Please do not hesitate to contact our office if you need any assistance reconfiguring the dial-up networking properties on your computer to reflect this change. Thank you!

2009 Thursday, November 5 - What is Cloud Computing?
Cloud computing is a general term for anything that involves delivering hosted services over the Internet. These services are broadly divided into three categories: Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS) and Software-as-a-Service (SaaS). The name cloud computing was inspired by the cloud symbol that's often used to represent the Internet in flow charts and diagrams. A cloud service has three distinct characteristics that differentiate it from traditional hosting. It is sold on demand, typically by the minute or the hour; it is elastic -- a user can have as much or as little of a service as they want at any given time; and the service is fully managed by the provider (the consumer needs nothing but a personal computer and Internet access). A cloud can be private or public. A public cloud sells services to anyone on the Internet. (Currently, Amazon Web Services is the largest public cloud provider.) A private cloud is a proprietary network or a data center that supplies hosted services to a limited number of people. When a service provider uses public cloud resources to create their private cloud, the result is called a virtual private cloud. Private or public, the goal of cloud computing is to provide easy, scalable access to computing resources and IT services. There is a very interesting article at CNN.com that describes one person's investigation into the world of cloud computing. If you would like to read the article, it can be accessed at CNN's web site here.

2009 Wednesday, October 28 - Microsoft Releases Patches to Mend 34 Critical Security Holes
Microsoft issued a record number of security patches for its software as part of its October monthly updates. The software maker plugged 34 holes and designated most of them "critical", Microsoft's most severe rating. Previously, the most security flaws Microsoft had addressed in a single update was 31, which happened in June of this year. Among the patches issued are fixes for Windows Vista, Windows XP, Windows 2000 and even Windows 7, which just went on sale to consumers on October 22nd. The patches target a wide array of Microsoft software, including the Internet Explorer Web browser, Media Player, Outlook and the Silverlight technology underlying multimedia Web sites. Many of the holes addressed this month are dangerous because they expose regular PC users to harmful programming code when they visit rigged Web sites or play media files that have been tampered with. To keep yourself protected, please check Windows Update for the appropriate patches and updates for your operating system. If you are unfamiliar with Windows Update, please contact your System Administrator or Microsoft directly before downloading and installing any of Microsoft's products.

2009 Wednesday, October 14 - Beware of E-mail Hoax
Many 99main customers are reporting that E-mail messages are being delivered to their accounts that appear to be sent from "Customer Support Robot" or "Postmaster" or "System" with the subject line "A new settings file for your mailbox" or "The settings for your account were changed". The body of the message will contain text that claims that your 99main E-mail account settings have been changed. It will then ask you to click on a link to verify the settings. DO NOT CLICK ON THE LINK! Doing so will most certainly cause a virus or malware to infect your computer! These messages ARE NOT legitimate and ARE NOT being sent by 99main Internet Services or our Support or Abuse Department. If you receive one of these messages, DO NOT open it and DO NOT click on any links within it. Please ignore and delete any messages that appear to have the characteristics described above. Please contact our office with any questions. Thank you!

2009 Thursday, October 8 - Imposters on Social Networking Sites, Like Facebook, is a Growing Concern
Scammers and fraudsters continue to hijack accounts on social networking sites and spread malicious software by using various techniques. One technique involves the use of spam to promote phishing sites, claiming there has been a violation of the terms of agreement or some other type of issue which needs to be resolved. Other spam entices users to download an application or view a video. Some spam appears to be sent from users' "friends", giving the perception of being legitimate. Once the user responds to the phishing site, downloads the application, or clicks on the video link, their computer, telephone or other digital device becomes infected. Another technique used by fraudsters involves applications advertised on social networking sites, which appear legitimate; however, some of these applications install malicious code or rogue anti-virus software. Other malicious software gives the fraudsters access to your profile and personal information. These programs will automatically send messages to your "friends" list, instructing them to download the new application too. Infected users are often unknowingly spreading additional malware by having infected Web sites posted on their Webpage without their knowledge. Friends are then more apt to click on these sites since they appear to be endorsed by their contacts. You can read more about this growing issue with social networking sites at MSNBC's web site here.

2009 Tuesday, September 29 - Microsoft Releases Free Anti-Virus for Windows
Microsoft has released a free anti-virus program for computers that run Windows XP (Service Packs 2 or 3), Windows Vista or Windows 7. The program, called Microsoft Security Essentials, is reported to use real-time protection to help prevent PCs from becoming infected by viruses, as well as providing a base level of protection from malware. You can read more about this new release at MSNBC's web site here. If you would like to try this new product yourself, you can visit Microsoft's official web site here.


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